Privacy

1. Introduction

Welcome to JengaMsanii, a creator monetization platform owned and operated by SokoNest Trading Platform Limited (“we,” “us,” “our”).
We are committed to protecting your privacy and handling your personal data responsibly and in compliance with the Kenyan Data Protection Act, 2019, and all applicable laws.

This Privacy Policy explains:

  • What personal data we collect

  • How we collect, use, and protect your information

  • Your rights regarding your personal data

  • How to contact us for concerns or inquiries

By using JengaMsanii, you agree to the terms of this Privacy Policy.

 

2. Definitions

  • “User” – Anyone accessing or using the JengaMsanii platform.

  • “Creator” – A user who publishes content and monetizes through subscriptions, tips, or digital sales.

  • “Subscriber/Fan” – A user who follows or pays a creator.

  • “Personal Data” – Any information that can identify an individual.

  • “Platform” – JengaMsanii website, apps, and related services.

 

3. Information We Collect

We collect information to provide and improve our services. The types of information include:

3.1 Personal Information You Provide

  • Full name

  • Email address

  • Phone number

  • Date of birth (where required)

  • Profile details (bio, photo, username, links)

  • Payment details (for payouts and purchases)

  • Identity verification documents (KYC)

  • Content you upload (posts, images, videos, files, descriptions)

3.2 Automatically Collected Information

When you use the platform, we automatically collect:

  • IP address

  • Device information (model, OS, browser)

  • Log data (pages viewed, actions taken)

  • Location (approximate, based on IP)

  • Cookies and tracking data

3.3 Payment Information

For financial transactions, we collect:

  • Mobile money details (M-PESA, Airtel Money)

  • Card payment details (processed securely by third-party providers)

  • Transaction records
    Note: We do not store full card details. These are processed by secure payment partners.

 

4. How We Use Your Information

We use your data for the following purposes:

4.1 To Provide and Improve the Platform

  • Create and manage your account

  • Process tips, subscriptions, and product purchases

  • Deliver payouts to creators

  • Personalize your experience

  • Enhance platform security

4.2 To Communicate With You

  • Account notifications

  • Marketing updates (with consent)

  • Policy updates and important alerts

  • Support and customer service communication

4.3 To Ensure Safety and Compliance

  • Identity verification (KYC)

  • Fraud detection and prevention

  • Compliance with Kenyan legal requirements

4.4 Analytics and Product Development

  • Usage statistics

  • Content performance insights

  • Trend analysis

  • Feature improvement

 

5. Legal Basis for Processing

We process your data based on:

  • Your consent

  • Contractual necessity (to deliver our services)

  • Legal obligation

  • Legitimate business interests (ensuring security and improving the platform)

 

6. Sharing of Information

We respect confidentiality and only share data under these circumstances:

6.1 With Trusted Third Parties

  • Payment processors (M-PESA, banks, card processors)

  • Cloud storage providers

  • Analytics tools

  • Security service providers

6.2 With Your Consent

Where you explicitly authorize a specific action.

6.3 For Legal Reasons

We may share information if required by:

  • Law enforcement

  • Court orders

  • Government authorities

  • Compliance bodies

6.4 With Creators and Subscribers

For platform functionality:

  • Subscribers may see limited creator information

  • Creators may see limited subscriber identifiers (e.g., username)

 

7. Data Retention

We retain personal data for as long as:

  • Your account remains active

  • Required by law

  • Needed to resolve disputes or enforce agreements

You may request deletion of your personal data at any time (subject to legal requirements).

 

8. Data Security

We implement strong technical and organizational measures such as:

  • SSL encryption

  • Two-factor authentication (2FA)

  • Secure cloud storage

  • Periodic security audits

  • Access controls and data minimization

Despite these safeguards, no system is 100% secure. We encourage users to protect their account credentials.

 

9. Your Rights

Under the Kenyan Data Protection Act, you have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of your data

  • Withdraw consent

  • Object to processing

  • Request data portability

  • File a complaint with the Data Commissioner

To exercise your rights, contact us at the email below.

 

10. Cookies and Tracking

We use cookies to:

  • Enhance user experience

  • Track analytics

  • Maintain session data

  • Personalize content

You can disable cookies through your browser, but some features may not work properly.

 

11. Children’s Privacy

JengaMsanii is not intended for users under 18 years.
We do not knowingly collect data from minors.

 

12. International Data Transfers

We may store or process data outside Kenya in countries with adequate data protection standards.
All transfers follow legal safeguards.

 

13. Changes to This Privacy Policy

We may update this policy from time to time.
Revised versions will be posted on this page with a new “Last Updated” date. Continued use of the platform constitutes acceptance.

 

14. Contact Us

For questions, concerns, or requests regarding your personal data, contact:

SokoNest Trading Platform Limited
Email: [email protected]
Website: www.jengamsanii.com 
Location: Nairobi, Kenya